1. Introduction

Welcome to Woo Arkaya. By accessing or using our website, products, or services, you agree to the following Terms & Conditions. Please read them carefully before proceeding.

2. Intellectual Property

All content on this website—including designs, images, text, graphics, and product concepts—is the exclusive property of Woo Arkaya.
Copying, reproducing, or using any material without written permission is strictly prohibited.

3. Services & Custom Designs

All bespoke lighting designs, architectural lighting plans, and sensor-based lighting solutions are created specifically based on client requirements.
Once approved, design concepts and technical drawings cannot be altered without additional fees.

4. Pricing & Payments

All prices and quotations provided are subject to change based on material availability, customization level, and project scope.
Work will begin only after receiving the advance payment agreed upon in the quotation.

5. Project Timelines

Project timelines are estimates and may vary due to design revisions, technical adjustments, or availability of materials.
Woo Arkaya will keep the client informed of any such changes.

6. Installation & On-Site Work

Installation services must follow the agreed project plan.
Clients are responsible for ensuring site readiness, safe access, and necessary electrical provisions before installation begins.

7. Warranty & Guarantee

Our lighting products come with a warranty covering manufacturing defects.
Damage due to improper handling, incorrect installation, electrical fluctuations, or physical impact is not covered.

8. Returns & Refunds

Bespoke and customized lighting products are not eligible for return or refund.
In case of defects, Woo Arkaya will repair or replace the product as per warranty terms.

9. Limitation of Liability

Woo Arkaya is not responsible for any indirect, incidental, or consequential damages arising from the use of our products or services.

10. Privacy & Confidentiality

All client information, design concepts, and project details are kept confidential and will not be shared with third parties without permission.

11. Amendments

Woo Arkaya reserves the right to update or modify these Terms & Conditions at any time.
Continued use of our website or services after such changes implies acceptance.

12. Contact Information

For any queries regarding these Terms & Conditions, you may contact us through our official communication channels.